Question 1

What is the turnaround time for my shoes?

Accepted Answer

Please allow 14-21 business days per pair.

Question 2

How much is this going to cost?

Accepted Answer

Submit your detailed photos here,(https://www.kicksession.simplyseomarketing.com/place-order) We will then
provide you a quote. Payment in full is required to get started. If
you are shipping your shoes, you will receive the shipping address once your
payment is received. If you are local, we will coordinate the drop-off time and location once payment is received. You will be notified when your restoration service is complete.

Question 3

Where are you located?

Accepted Answer

Houston, TX and surrounding areas as well as Myrtle Beach, SC, but we take mail-in orders.

Question 4

Do you have a store where I can drop my shoes off at?

Accepted Answer

We do not have a physical store location at this time, but once the work is ready to begin we will coordinate the drop-off time and location if you are local.

Question 5

How do I pay?

Accepted Answer

Kicksession accepts cash, Zelle, and Apple Pay.

Question 6

Do I pay for shipping?

Accepted Answer

Kicksession is not responsible for shipping costs.

Question 7

How long does my restoration last?

Accepted Answer

For as long as you take care of your restored shoes. Kicksession ensures the
highest quality of restoration services and products used on your shoes. The
longer you take great care of your shoes, the longer the restoration will last.
Remember, wear ya kicks! Shoes aren’t meant to sit in a closet, that’s how they
get oxidized and faded. You got them restored, wear ‘em!

Info@kicksession.com

Frequently Asked Questions